Tru By Hilton Albany Crossgates Mall Business photoTru By Hilton Albany Crossgates Mall Exterior photoTru By Hilton Albany Crossgates Mall Exterior photo
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From151US$ /night
Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1651 Western Avenue, Albany, New York, United States, NY 12203
-
Walking distance to Crossgates Mall
Great
8.6
8.5
/10
3.9
3.6
/5

Dual-branded Hotel Steps from Crossgates Mall

Amenities

Tru By Hilton Albany Crossgates Mall offers an array of amenities that prioritize convenience. Guests can enjoy free hot breakfast each morning, alongside complimentary parking. The indoor pool and fitness center provide opportunities for relaxation and exercise on-site.

Rooms

The hotel stands as the country's first dual-branded Tru and Homewood Suites, providing diverse lodging options. Each room comes equipped with a digital key, allowing guests to easily access their accommodations. Additionally, connecting rooms are available, accommodating larger groups or families.

Location

Situated adjacent to Crossgates Mall, the hotel places guests near premium shopping and entertainment options. Over 20 dining establishments are within walking distance for varied culinary experiences. Proximity to SUNY Albany and Empire State Plaza enhances the location's appeal for both leisure and business travelers.

Wellness

Guests seeking wellness benefits can utilize the fitness center to maintain their exercise routines while traveling. The indoor pool offers a refreshing escape, providing a space to unwind after a day of activities. Free hot breakfast fuels guests for their day of exploration.

Pet-Friendly Amenities

Tru By Hilton Albany Crossgates Mall accommodates pet owners with designated pet-friendly rooms. A pet fee allows up to two pets, ensuring that furry companions can enjoy the stay. This policy enhances the overall experience for guests traveling with pets.

Highlights

Location: Steps from premium shopping

Rooms: Dual-branded Tru and Homewood Suites

Dining: Over 20 dining options

Wellness: Indoor pool & fitness center

Pet-Friendly: Designated pet-friendly rooms

“Tru By Hilton Albany Crossgates Mall strikes me as a smart choice near the shopping center, with clean, modern rooms and a lively lobby featuring games; breakfast is included, which always simplifies mornings. The pool is a definite plus, especially for families, and I noticed how much the staff seems to care about the guests. It would be my pick in that location.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
King Room Hearing Access
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
Queen Room Two Queen Beds
2 persons
335 sq. feet 
2 King Size Beds
Heating
Air conditioning
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
335 sq. feet 
2 King Size Beds
Shower
Heating
King Room
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Housekeeping
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Tru By Hilton Albany Crossgates Mall Location

1651 Western Avenue, Albany, New York, United States, NY 12203
Map view
1651 Western Avenue, Albany, New York, United States, NY 12203
Nearby
Shopping Area
Crossgates
1500 ft
Restaurants
Starbucks
5000 ft
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
1900 ft
1 Crossgates Mall Rd
Auntie Anne's
3800 ft
1 Crossgates Mall Rd
Explore Albany
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Crossgates Mall
10 minutes' walk
Shopping hub featuring over 250 retailers, a movie theater, and dining options for all tastes.
Stuyvesant Plaza
4-minute drive
Upscale shopping center with boutique stores and local restaurants perfect for a leisurely afternoon.
Rensselaer Lake
7-minute drive
Scenic lake ideal for fishing, picnicking, and walking trails through natural surroundings.
Six Mile Waterworks Park
7-minute drive
Park offering walking paths, picnic areas, and the picturesque waterworks for recreational activities.
Albany Pine Bush Preserve
8-minute drive
Area for hiking and wildlife observation, focusing on conservation and educational tours.
North Bethlehem Park
8-minute drive
Family-friendly park with playgrounds, sports facilities, and open spaces for relaxing or activities.
Yoga Sessions at Local Studios
5-minute drive
Relaxation through yoga with various classes available to cater to all skill levels near the hotel.
Biking Trails at the Albany County Helderberg-Hudson Rail Trail
15-minute drive
Scenic trail perfect for biking enthusiasts, offering peaceful scenery and a chance to enjoy the outdoors.
Johnny Rockets
7 minutes' walk
Casual eatery known for its classic American diner food, including burgers and milkshakes.
Starbucks
5-minute drive
Popular coffee shop offering specialty coffee drinks, pastries, and a cozy atmosphere for relaxation.
Auntie Anne's
14 minutes' walk
Famous for handcrafted pretzels, this casual spot is perfect for a quick snack or sweet treat.
The Dinner Table
10-minute drive
Charming restaurant with a farm-to-table menu focusing on seasonal ingredients and locally sourced dishes.
The Egg
15-minute drive
Iconic performance venue hosting concerts, theater performances, and art exhibits in a unique space.
Proctors Theatre
20-minute drive
Historic theater featuring Broadway shows, musicals, and family-friendly events in a stunning setting.
Lark Street
12-minute drive
Vibrant district known for lively nightlife, restaurants, and artsy shops for those looking to enjoy the city.
Palace Theatre
20-minute drive
Renowned venue showcasing films, concerts, and theatrical events, perfect for families and couples alike.
Getting around town
City Centre
Albany14 min  ·  5.5 mi
Airports
Albany International (ALB)19 min  ·  7.7 mi
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 322 verified reviews
8.3/10
Great
80%
Recommend
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free Wi-Fi
9.3/10
Location
8.9/10
Staff
9.1/10
Value for money
8.3/10
Pros
Excellent customer service
Central location
Free hot drinks
Cons
No closet
Dirty room
Minimalist design
Guest reviews
based on 518 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Tru By Hilton Albany Crossgates Mall
What are the check-in and check-out times at Tru By Hilton Albany Crossgates Mall?
Check-in is at 15:00 and check-out is at 12:00.
How far is Tru By Hilton Albany Crossgates Mall from Albany International Airport?
The hotel is 5 km from Albany International Airport.
What amenities does Tru By Hilton Albany Crossgates Mall offer for guests' recreation?
Guests can enjoy an indoor pool and a fitness center.
What dining options are available nearby Tru By Hilton Albany Crossgates Mall?
Nearby restaurants include El Charro Mexican Grill (0.5 km), The Standard Restaurant & Lounge (0.5 km), and Ruby Tuesday (1 km).
What are the main features of the guest rooms at Tru By Hilton Albany Crossgates Mall?
Guest rooms include air conditioning, a desk, and a flat-screen TV.
Is there free parking available at Tru By Hilton Albany Crossgates Mall?
Public parking is available on-site for free.
What business services does Tru By Hilton Albany Crossgates Mall offer?
The hotel features a 24-hour business center and free local calls.
How far is Tru By Hilton Albany Crossgates Mall from Crossgates Mall?
The hotel is located within a short walk of Crossgates Mall.
What breakfast options are provided at Tru By Hilton Albany Crossgates Mall?
The hotel offers a complimentary breakfast buffet daily.
What entertainment options are available at Tru By Hilton Albany Crossgates Mall?
Guests can enjoy billiards and board games in the leisure room.
Does Tru By Hilton Albany Crossgates Mall provide Wi-Fi access?
Free Wi-Fi is available throughout the property.
Which notable attractions are close to Tru By Hilton Albany Crossgates Mall?
Attractions include the Capitol Building (4 km) and The Egg Center for the Performing Arts (14 km).
What are the features of the common areas at Tru By Hilton Albany Crossgates Mall?
Common areas include a lounge, snack bar, and a picnic area with barbecue grills.

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Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room