Tru By Hilton Albany Crossgates Mall Business photoTru By Hilton Albany Crossgates Mall Exterior photoTru By Hilton Albany Crossgates Mall Exterior photo
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From151US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1651 Western Avenue, Albany, New York, United States, NY 12203
-
Walking distance to Crossgates Mall
Great
8.6
8.5
/10
3.6
3.6
/5

Amenities

Tru By Hilton Albany Crossgates Mall offers an array of amenities that prioritize convenience. Guests can enjoy free hot breakfast each morning, alongside complimentary parking. The indoor pool and fitness center provide opportunities for relaxation and exercise on-site.

Rooms

The hotel stands as the country's first dual-branded Tru and Homewood Suites, providing diverse lodging options. Each room comes equipped with a digital key, allowing guests to easily access their accommodations. Additionally, connecting rooms are available, accommodating larger groups or families.

Location

Situated adjacent to Crossgates Mall, the hotel places guests near premium shopping and entertainment options. Over 20 dining establishments are within walking distance for varied culinary experiences. Proximity to SUNY Albany and Empire State Plaza enhances the location's appeal for both leisure and business travelers.

Wellness

Guests seeking wellness benefits can utilize the fitness center to maintain their exercise routines while traveling. The indoor pool offers a refreshing escape, providing a space to unwind after a day of activities. Free hot breakfast fuels guests for their day of exploration.

Pet-Friendly Amenities

Tru By Hilton Albany Crossgates Mall accommodates pet owners with designated pet-friendly rooms. A pet fee allows up to two pets, ensuring that furry companions can enjoy the stay. This policy enhances the overall experience for guests traveling with pets.

Highlights

Location: Steps from premium shopping

Rooms: Dual-branded Tru and Homewood Suites

Dining: Over 20 dining options

Wellness: Indoor pool & fitness center

Pet-Friendly: Designated pet-friendly rooms

“Tru By Hilton Albany Crossgates Mall strikes me as a smart choice near the shopping center, with clean, modern rooms and a lively lobby featuring games; breakfast is included, which always simplifies mornings. The pool is a definite plus, especially for families, and I noticed how much the staff seems to care about the guests. It would be my pick in that location.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
King Room Hearing Access
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
Queen Room Two Queen Beds
2 persons
335 sq. feet 
2 King Size Beds
Heating
Air conditioning
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
335 sq. feet 
2 King Size Beds
Shower
Heating
King Room
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Housekeeping
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Tru By Hilton Albany Crossgates Mall Location

1651 Western Avenue, Albany, New York, United States, NY 12203
Map view
1651 Western Avenue, Albany, New York, United States, NY 12203
Nearby
Shopping Area
Crossgates
1500 ft
Restaurants
Starbucks
5000 ft
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
1900 ft
1 Crossgates Mall Rd
Auntie Anne's
3800 ft
1 Crossgates Mall Rd
Explore Albany
Local Highlights Near Tru By Hilton Albany Crossgates Mall
Top Attractions
Activities
Dining
Entertainment
Crossgates Mall
Crossgates Mall
10-minute walk
A premier shopping destination offering over 250 stores, dining options, and entertainment, perfect for families and shoppers.
Stuyvesant Plaza
Stuyvesant Plaza
4-minute drive
An upscale outdoor shopping center with boutique shops and gourmet restaurants, ideal for a leisurely afternoon.
Rensselaer Lake
Rensselaer Lake
7-minute drive
A scenic spot for walking and picnicking, featuring beautiful views and opportunities for birdwatching.
Six Mile Waterworks Park
7-minute drive
This tranquil park offers walking trails, picnic areas, and natural beauty, great for outdoor enthusiasts.
Albany Pine Bush Preserve
Albany Pine Bush Preserve
8-minute drive
A protected natural area with hiking trails and diverse wildlife, ideal for a day of exploration and outdoor activities.
Cook Park
8-minute drive
A spacious park perfect for families, featuring playgrounds, sports fields, and beautiful walking paths.
Yoga at the Park
7-minute drive
Relaxing outdoor yoga classes are offered seasonally, promoting wellness and stress relief in a serene setting.
Adventure Sports
8-minute drive
Thrilling activities like zip-lining and rock climbing are nearby, perfect for adrenaline junkies seeking excitement.
Johnny Rockets
Johnny Rockets
7-minute walk
An iconic diner known for its American classics like burgers and milkshakes, perfect for a casual meal with a lively vibe.
Starbucks
Starbucks
5-minute drive
A cozy spot for coffee lovers, offering a variety of rich coffee blends, pastries, and a welcoming atmosphere.
Auntie Anne's
Auntie Anne's
14-minute walk
Famous for its soft pretzels, this casual eatery offers tasty snacks ideal for a quick bite while shopping.
The Capital Grille
10-minute drive
An upscale dining experience featuring dry-aged steaks and a fine wine selection, perfect for special occasions.
The Egg Performing Arts Center
12-minute drive
This unique venue hosts a variety of performances from concerts to theater, providing a cultural experience for all ages.
Lark Street
10-minute drive
A vibrant street known for its pub scene and live music, offering fun nightlife spots and local events year-round.
Crossgates Mall Entertainment
10-minute walk
An entertainment complex in the mall featuring a movie theater and arcade, perfect for a family night out.
Comedy Works
10-minute drive
A fun venue featuring local and national comedians, creating an enjoyable atmosphere for a night of laughter.
Getting around town
City Centre
Albany14 min  ·  5.5 mi
Airports
Albany International (ALB)19 min  ·  7.7 mi
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 272 verified reviews
8.4/10
Great
83%
Recommend
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free Wi-Fi
9.2/10
Location
9.1/10
Staff
9.1/10
Value for money
8.4/10
Pros
Excellent customer service
Central location
Free hot drinks
Cons
No closet
Dirty room
Minimalist design
Guest reviews
based on 527 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Tru By Hilton Albany Crossgates Mall
What is the distance from Tru By Hilton Albany Crossgates Mall to Albany International Airport?
The hotel is 5 km from Albany International Airport.
Which popular attractions are close to Tru By Hilton Albany Crossgates Mall?
Nearby attractions include Crossgates Mall (0.5 km), University at Albany (4 km), and The Egg Center for the Performing Arts (14 km).
What are some facilities available at Tru By Hilton Albany Crossgates Mall?
Amenities include an indoor pool, fitness center, free Wi-Fi, and a bar/lounge area.
What is the check-in and check-out policy at Tru By Hilton Albany Crossgates Mall?
Check-in starts at 15:00 and check-out is by 12:00.
Is there parking available at Tru By Hilton Albany Crossgates Mall?
Free public parking is available on-site without reservation.
What breakfast options are available at Tru By Hilton Albany Crossgates Mall?
A complimentary hot breakfast is served daily from 6:00 AM to 9:00 AM.
What dining options are available near Tru By Hilton Albany Crossgates Mall?
Nearby restaurants include El Charro Mexican Grill (0.5 km), The Standard Restaurant & Lounge (0.5 km), and Ruby Tuesday (1 km).
Which room amenities are available at Tru By Hilton Albany Crossgates Mall?
Guest rooms feature premium bedding, air conditioning, a desk, and a flat-screen TV.
Does Tru By Hilton Albany Crossgates Mall offer business services?
The hotel has a 24-hour business center available for guest use.
What recreational activities are available at Tru By Hilton Albany Crossgates Mall?
Guests can enjoy an indoor swimming pool and billiards.

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Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room